Feeling Disconnected

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Feeling disconnected

September 20, 2007
There’s a picture on the Embarq web page citing a change in retiree benefits. The posed or stock photo shows two couples, black and white, smiling over brunch or coffee on a front porch.
But Embarq’s real retirees aren’t smiling. The change in benefits that goes into effect this year eliminates all company-sponsored healthcare insurance for employees and dependents who have reached the Medicare-eligible age of 65, and caps life insurance payouts at $10,000 — about the cost of the average funeral.
Those changes brought several dozen ex-employees out to the Capital Boulevard Embarq offices Monday, armed with protest signs and invective against their former company.
“My expiration date with the company is January 17, 2010. They’ll cover me until I’m 65 and that’s it — they’re throwing me out that day,” Christeen Worley of Steadman said. Worley, who’s had heart surgery, worked for Sprint (now Embarq) for more than 37 years.
Anne Wilkinson of Roanoke Rapids worked from 1971 to 1994 in insulation repair and as an administrative assistant.
“I just had breast cancer in June,” she said. “I came back from my surgery and I didn’t have any benefits.”

Who benefits?
About 14,500 retirees are affected; some, the protesters say, are terminally ill. Retirees’ average yearly payout for health insurance is expected to now cost $2,000 plus, depending on age and existing health issues, according to the Communications Workers of America.
Alton Hanford of Henderson is president of Local 3682, the union that bargains for employee rights. Retiree benefits aren’t part of negotiations, but Hanford said he thinks the action may still be illicit.
“We are bringing charges with the Equal Opportunity Commission of age discrimination for cutting retirees’ benefits” he said.
Former cable-splicer Robert Perry of Fayetteville said the changes reflect a larger, immoral culture of greed that seems to have taken over the country.
“All the money seems to me is going to the top,” the 44-year employee said. “The man at the top — he’s just going to have some more money for himself. I’m disgusted.”
George Speight, a Rocky Mount retiree who once served as bargaining representative for the telephone workers’ union (Local 3682), has a specific man at the top in mind.
“Thirty million dollars a year is what they say they’ll save,” he said. “They just paid their executive officer $25 million in benefits.”
Speight was referring to former COO Michael Fuller’s $24.1 million termination package. Fuller had worked for Sprint-Embarq for 32 years. In his last year, he was paid a $12 million salary, Speight said.
Speight recalled how the employees and retirees were promised no major changes when Embarq spun off from Sprint early last year. “They wait two years and wham! they take everything except our (retirement) check,” he said.
“If they get this without an argument, they’ll take that next time,” Tarboro’s William Stallings added.

Remaining competitive
“When we started out we were all young, right out of high school, and we trusted our company,” Fayetteville’s Catherine Sessoms said, adding that trust was misplaced.
“There’s some that are having terrible trouble with their nerves right now, wondering what to do,” Fayetteville’s Pam Wrench said. Wrench, who worked for the company for 38 years, retired without benefits, but said she was picketing in support of the other employees.
“We have implemented the changes to try to remain competitive both in the industry and the areas we serve,” company spokesman Thomas Matthews Jr. said Monday.
Retirees were always aware their benefits were subject to change, he added.
All over-65 retirees will be able to purchase insurance through Aetna, even those with pre-existing conditions, Mathews said.
So they’ll be able to get insurance, but at a price. According to retired service technician Kenneth White of Roanoke Rapids, a $100,000 life insurance plan will cost 200 percent or more what he’d have to pay had he started paying into it eight years ago.
For 33 years White was the veritable face of the company. He was the guy fixing the line to customers’ houses or businesses, until a work-related injury forced him into retirement.
Now his face reflects a mask of uncertainty: Will he be able to afford what’s needed to take care of his wife and family? How much of his savings is it going to cost to start paying into an insurance policy now?
Like other long-term employees present at the protest, White feels as if he’s been cheated.
“I was a loyal employee,” he said. “If it’s not (against) a law to do this, it ought to be a law.”
 

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